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Back to clayastudios.comCancel a Pottery Class
No login needed. Fill out the form below and we'll process your request within 24 hours.
Cancel 5+ days before class start: full refund. Cutoff is 11:59 PM (Denver time) on the day that is 5 calendar days before your class day.
Cancel less than 5 days before class start: full store credit (never expires) — works toward any future class, tool, or membership.
Once the class has started: no refund or store credit. That said, please still come! If you missed the first session, you're absolutely welcome to attend the remaining classes. We can easily catch you up to speed and have a lot of fun.
Questions? Email info@clayastudios.com.
How to find your cutoff
Your cutoff is 11:59 PM on the day exactly 5 days before your class. Here's the quick lookup:
| If your class is on... | Cancel by 11:59 PM the prior... |
|---|---|
| Sunday | Tuesday |
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Saturday |
| Friday | Sunday |
| Saturday | Monday |
Worked example. Your class starts Monday at 6:00 PM. Cancel by 11:59 PM the prior Wednesday for a full refund. Cancel after Wednesday night but before class starts → full store credit. Cancel after class begins → no refund or credit.
Multi-week series: the cutoff is based on the first session. Once that cutoff passes, the whole series moves to store credit.